Deoxidizer is a chemical substance that can absorb oxygen, slow down the oxidation of products, and preserve the products.
Deoxidizer is also known as oxygen absorber, deoxidizer, deoxidizer, free oxygen absorber, and deoxidizer.

Product Parameters

After Sales Service

1. After receiving the customer's complaint, we will register it as soon as possible
2. Problem analysis and confirmation: Our after-sales service team will communicate with the customer in detail to understand the specific problem and confirm whether it is a product quality problem, a usage problem or damage during transportation.
3. Formulate problem solutions: According to the nature of the problem, we will provide corresponding solutions. For example, return, exchange, repair, replacement of packaging, etc. If there is a problem during transportation, we will coordinate with the logistics company to solve it.
4. Product return or replacement: If 50cc oxygen absorbers does have quality problems, we will arrange a refund or directly replace it with a new product. In this link, necessary tests are usually carried out to confirm that the replaced product meets the standards.
5. Cost processing: If the return or exchange is caused by quality problems, we usually bear the relevant costs (such as freight, replacement costs, etc.). If the problem is caused by improper use by the customer, the customer will bear part of the cost.
6. Follow-up: After handling the customer's problem, follow-up will be carried out to ensure that the customer is satisfied with the handling results and that there are no new problems with the product during use.
7. Customer feedback and improvement: We will continuously improve our products and services by analyzing customer feedback to reduce the occurrence of similar problems.
8. Documentation and reporting: We will archive the entire after-sales process in the form of a report, including customer feedback, processing, solutions and final results, for later inspection and improvement.

FAQ

Q: What are the functions of deoxidizers?

A: Depending on the formula of deoxidizers, they have different functions, such as oxygen absorption and moisture absorption/ oxygen absorption and carbon dioxide absorption/ oxygen absorption and moisture absorption and carbon dioxide absorption/ oxygen absorption and carbon dioxide release/ water-locking deoxidizer/ indicative deoxidizer, etc.

Q: What are the types of deoxidizers?

A: Iron-based deoxidizers and non-iron-based deoxidizers

Q: Why does the deoxidizer generate heat when used?

A: The deoxidizer is composed of activated iron powder, which will react thermally when it encounters air. This is the heat released by the deoxidizer when absorbing oxygen, which is a normal phenomenon.

Q: Which deoxidizer is more suitable for canned food?

A: Non-iron-based deoxidizer (constant pressure deoxidizer) can not only absorb oxygen, but also release carbon dioxide gas to ensure the balance of gas pressure inside and outside the package, and will not cause the packaging bottle/can to shrink and deform, which is suitable for canned products.
Note: Not all canned products are recommended. It also depends on the customer's product storage requirements whether carbon dioxide can exist; if the customer's can is strong enough, non-iron-based deoxidizers can also be used.